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You critically analyse behavioural and organisational concepts which underpin the analysis of how people, their behaviour and organisational characteristics affect organisational performance and effectiveness.

You evaluate organisations, looking at factors which make them work effectively and why some organisations fail.

The module starts from the position that organisations are focused upon harnessing human effort and ingenuity to produce particular outcomes, and that under certain conditions, this can be a formidable challenge.

You cover topics relevant to effective organisation: perceiving and making sense of reality, making effective decisions, building and operating high performance teams, coping with pressure, guiding and directing others and understanding their behaviour, energising and mobilising people, setting the tone of the organisation (culture) and managing organisational politics and conflicts.